Excellence through Telecom Standards
Excellence through Telecom Standards

TeleManagement Forum Best Practices & Standards

For more information about TMF, please see: www.tmforum.org

TMF Open Digital Framework (ODF)

ODF helps companies migrate to a modern, flexible operating model as defined by the ODA blueprint

The Open Digital Framework (ODF) comprises the Open Digital Architecture (ODA) PLUS other key TM Forum assets such as the Maturity Models (AI, CEM etc), Metrics, Data depositories including AI training data and complete set of Transformational tool kits that can help any function implement the key changes and improvements within their organization.

eTOM

a.k.a. Business Process Framework

The Business Process Framework (also known as eTOM) is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient and agile digital enterprise. It provides a common language for use across departments, systems, partners and suppliers, reducing cost and risk of system implementation, integration and procurement.

SID

a.k.a. Information Framework

The Information Framework (SID) provides an information/data reference model along with a common vocabulary for implementing business processes.

This business model is independent of platform, language or protocol and can help identify business entities that are important to the Communications Service Provider.

It also provides the basis for a common data model and a common data dictionary and offers a foundation for function, application, component, and API development.

OpenAPI

NEW TM Forum’s Gen5 Open APIs for a future proof ecosystem

TM Forum's Open APIs project has been at the forefront of the challenge to find the right mechanism for CSPs and vendors to work together in a faster and more flexible way.

A new generation of APIs are now required to drive future growth, speeding up the ‘time to deliver value’ and accelerating the deployment of new services and products by enabling plug-and-play software integration that will revolutionize the software lifecycle for telecoms.

TM Forum Open APIs have been widely adopted by the industry as a standard interoperability method, with more than 640,000 downloads by 39,000 software developers from 2,500 organizations.

Enterprise Architecture

TOGAF

The OpenGroup Architecture Framework

TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture. It may be used freely by any organization wishing to develop an enterprise architecture for use within that organization.

 

Other Best Practices

ITIL

IT Infrastructure Library

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.

E2E Processes & Solutions

PLM Implementation

Product Lifecycle Management

Operators drastically need to control the full lifecycle of their products (from concept to market, down to product retirement) if they want to be able to control their Time to Market.

This lifecycle is not only enabled by the right Processes, but also by the right Applications (such as Product Catalogs) with the right Models (to support all the evolving features of products) and the right Business Rules!

Assurance Solutions

Assurance Processes & Applications

Telecom Expertise has gained a great experience on OSS Fault Management & Trouble Tickets solutions, together with an as deep expertise on the corresponding standard Processes & Best Practices (eTOM Assurance & ITIL processes).

 

Inventory Management Solutions

Service & Resource IMS

More and more systems now rely on a central Inventory Management System of Resources and Services (for Assurance, Fulfillment...).

The new trend of virtualization (NFV) has brought new constraints on these systems, which requires new changes in terms of information models, processes and interfaces. 

Security

Security from a wholistic perspective

The digital transformation of our society has drastically exposed all the enterprises to new technology threats.

These threats can not only be handled by devices, but by a combination of Organization changes (new teams, new skills...) together with an evolution of the Applications, Processes and corresponding Models (Rules, Roles, Entities...).

Industry trends

NFV-SDN

Network Function Virtualization

Virtualization will of course impact the network but will also change the way operators are executing some tasks that used to be considered as "non-operational", and will soon become "real-time" and "operational"!

Processes will have to be reviewed of course but also the models of the current applications.

IoT

Internet of Things

With IoT a growing number of devices will have to be supported by networks but also a new ecosystem will have to be ready to support all the new actors and business models.

This requires specific transformations for operators in terms of organization, processes, applications and models!

AI & AN

Artificial Intelligence & Autonomous Network

Several key trends in the communications industry, and the upgrade from communications networks to production networks for various industries, are requiring more advanced automatic and intelligent network capabilities

 

QR Code for Mobile TMF Frameworks Browser with AI features

News & Events

Try this beta version of a new application to browse eTOM 23.5 and SID 23.5

https://frameworks-browser-ai.glide.page