TeleManagement Forum Best Practices & Standards
For more information about TMF, please see: www.tmforum.org
Evolution of NGOSS
TM Forum Frameworx is a suite of best practices and standards that provides the blueprint for effective, efficient business operations. It enables you to assess and optimize performance using a proven, service-oriented approach to operations and integration. The practical tools available in Frameworx help improve end-to-end management of services across complex, multi-partner environments.
a.k.a. Business Process Framework
The Business Process Framework (eTOM) is a critical component of Frameworx, the TM Forum’s blueprint for enabling successful business transformation.
It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise.
a.k.a. Information Framework
The Information Framework (SID) is a component of Frameworx, the TM Forum’s blueprint for enabling successful business transformation.
It provides standard definitions for all the information that flows through the enterprise and between service providers and their business partners.